How to post

How to post a product from vendor dashboard

Registration:

On the top right corner click on Log in/Register , select register if you are new or login if you are a returning customer then enter the required details. When registering select whether you are registering as a seller or a customer. Sellers will need to complete shop details by choosing the name of your shop.

For your payments to be processed if you are registering to be a open a shop, register with PayPal online bank and add the required email to your shop. For every sale PayPal will transfer money directly into a bank account of your choice after deducting a processing fee.

After registration, Navigate to vendor dashboard. Click on Products from the left menu and then Add New button from the top right corner. A pop up area becomes available as shown in the diagram below. Put in the required details in the indicated fields. Click in the dotted rectangle to add cover image from the pictures saved on your computer. The green rectangle below will add more images of your product. When finished click the orange publish button at the bottom of this page. For variable products read further.

Contact admin if you encounter any problems, we are here to help

 

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Basic Details

The common information about a product are the title, price, description. Discount price is optional. You can even schedule discounts for a certain amount of time. You can enter a starting date and end date to apply automatic discounts to your product.

  • For your products to be correctly charged for local postage always include: Weight, width, height and length dimensions.

Both the categories and tags has to be created by the admin. The vendor can only select them from the front-end dashboard. Because allowing the vendors to create categories and tags might result into duplicates.

By default, category selection is singular. That is why there is a drop-down field to select a category. Because according to Google Webmaster Guidelines and other SEO and UX best practices, it is recommended to have only one category assigned to a product. If you need to show your products based on multiple factors or for searching or sorting feature, you can use tags.

As there can be thousands of tags in a site, we have placed a searching feature on the tags field. Let’s say you need to add a tag named “wood”. So if you type 3 or more characters, the tag will appear below just like Google search. So only typing “woo” will bring “Wood” you can hit the down arrow   on the keyboard or click on the result to add that in the field

Inventory and variants

This section holds a bit complicated information. None of these fields are mandatory. If you do not need to add stock quantity and your is just a simple product, then you can totally skip this section.

But if you are creating a downloadable product or selling a dress or t shirt, which has multiple sizes, then you should read this section carefully.

 

What is SKU?

SKU stands for Stock Keeping Unit. It should be an unique set of characters which will not match to any other product.

Enable Product Stock Management

Let’s say you have 10 pieces of the product and you don’t want to receive after orders are placed for 10 units. If you enable stock management and enter 10 in the quantity field, then after 10 units are ordered, this product will show a message that all the quantities are sold and there is no stock.

But, you might want to take some pre-orders before your next batch comes up. So you can Allow Back Order to let the customers place orders even if the product is out of stock.

Downloadable Product

 

If you are selling photos, music, software or any digital product, then this is the option to use. If you click on the Add File button, three more fields will be added.

The name field defines what the downloaded file name should be. We are letting you to define that because you might name the original file to something like “new-album-updated-jan-12.zip” and you want the user to download the file as “New Album”. So this option will be useful for you to serve and organize better.

If you are serving the files from your very own site, then you can click on choose file and select. But you can also serve the file from Dropbox, Google Drive or some other file hosting site you like.

Product Variation

You might want to sell a dress which is available in 3 different colors and sizes. So this option will enable you to add those colors and sizes you need. You can add variations based on anything you like, perhaps material used or the stitching style.

Variations can be created from two places-

  1. By admin from backend
  2. By vendor from product creation page

It’s better to create variations from the admin panel. Of course the admin will not always know what kind of variations a vendor might need. So he will create a common one and if those does not match the needs of the vendor, then the vendor can create the variations as he needs.

Here is a quick video to understand how the variation system works and how to create them from the backend.

To create a variation from the frontend, the vendor has to select This Product Has Multiple Options. Then some new fields will appear to input the variations. If you already created some variations from the backend, then you can select them from the dropdown on the top right and click Add Option. If you do not need all the attributes in your product, then you can remove or add more if you want.

 

Now if you need custom variations and attributes of your own, then you have to select Custom Attributes and then click Add Option. Then two blank fields will appear to input the variation name and attributes.

You can add as many variations and attributes as you want. When you are done, check the box Create variation using those attributes. The system will make all the combinations and will prompt you to add prices for those variations.

If you want to disable any variation, then you can uncheck the box on the left.

Quantity and variation picture adding function will not be available right away. You have to save the product once to get those options. Right after saving the product, the fields above will be have a pencil icon on the right. Click on that to add more details to the variations.

 

Creating a new Booking product

Go to Vendor dashboard → Bookings to see available options

Click on Add new product, a form similar to the new product form will appear with a different looking section below the basics. We will break each section down for your easy understanding. This might get a little complicated so pay attention. Booking is a very much customisable product with a high level of relations.

 

This is the very basic section. Nothing too hard.

What is Booking Duration?

This field allows you to define a duration of your product. The duration of each product your customers will be buying. Suppose you own a motel and don’t want to rent your best room unless someone wants it for three days. So you put three days as your block duration. But when you are creating bookings for your regular rooms, you are putting one day.

What’s Calendar display mode?

The calendar on the product page displays availability on a calendar. So this field simply on/off for the calendar be already expanded or appear as a clickable button.

 

This is where the things start to get a little complicated. This section deals with the availability in four different ways – frequency, capacity, range and time.

What is a Block?

Understanding this makes the following things a lot more easier. A block is the minimum unit of your product which you are making available for booking. As most booking products are unlike regular products, which are not time dependent. But booking products are time dependent, subject to maintenance and usually do not have any shipping.

What is max bookings per block?

This field allows you to book the product multiple times within the available time frame. Say, I have 2 of the Luxury suites and I want to rent them both. So, with this single bookable product I can manage both.

What is minimum booking window?

It is the minimum duration of time during which a customer will have to book your next available product. Say, your next available product is on 17th of this month, but you want at least 2 days before that day to allow for booking.

What is maximum booking window?

The maximum range of available booking for the product from the next available date. So, if your next available booking for your product is on 17th this month and the maximum booking window is 7 days, then on the product page a customer will be shown booking availability up to 24th.

Here is an example on a calendar how these dates will work.

 

What is Require a buffer period of?

The you need some time to refresh your asset / product after completion of each order / service.

If you have multiple booking blocks allocated in a single day, probably you will need some time in between to do some maintenance. This is what buffer time is. Say, if you want to clean up your Luxury Suite and change the towels before you hand it over to the next customer, you may set a buffer time of 30 minutes. Leave it on 0 for no delay.

The unit for buffer period changes automatically with your block unit duration.

What if I set All dates are – to “not available by default”?

Your customized settings for availability ranges will become active.

Set availability range

Each field is tagged with a (?) hint text which explains each field.

Fix the range for your booking availability according to days months hours or minutes and many other ways. You can add and reorganize priority by dragging too.

 

This section is pretty much straight forward. There is always a base cost of the product, block costs are based on order volume and display cost is something which you can display initially as the lowest limit perhaps. If you leave it empty, the cost will become adaptive as the customer modifies his order. So, you can also use the display cost as a minimum cost per order in that sense.

 

What is Has Persons?

Check this option if your product can be booked according to several person groups. As you can see, you can also set seat limit and cost depending on person group.

 

What is Has Resources?

If you want to add additional resources with your product. For example, on my luxury suite, I have added a resource if they want to use a home theatre system for viewing movies to be set up.

These resources can be set to automatically assigned or customer selected. As you see, you can charge for your resources as both initiation costs and for the length they use it.

1. Enter the resource cost.

2. Select the resource from the drop down menu.

Resources can also have their ranges depending on various attributes. You can set them from a different menu.

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Creating a resource

Go to Vendor Dashboard → Bookings → Click on Manage Resources

Now, click on Add New Resource to create a new resource. Click on Edit / Remove for changing a resource properties.

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Usage – Frontend – Customer

After selecting a product or service that can be booked from your Dokan store, customer has to perform following actions.

Choosing from the options

Your customer will get the options you have set at the time of creating the product or service. They have to choose between minimum and maximum amount of person and also the types of resources that you have created.

choosing person and resource type

After selecting number of person and type of resource (if required), they have to select the available date of booking. They have to click on Choose button to view the calendar and select the suitable date.

Ordering

If the date is available, the Check Availability button will become active. Then they have to click on the button and it will redirect them to order page.

select booking date

Now, the customer should provide necessary information for ordering the product or service. After filling the order form, they have to click on the Request Confirmation button and this will create a new order.

dokan-bookings-confirm-order

Cancelling

Customer can cancel the order by navigating to My Accounts → Orders and click on the cancel button.

customer cancel order

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